Problem

The park was managing bookings by hand, which led to frequent errors and took a lot of time. They needed a modern way to handle reservations to make the process efficient and improve visitor management.

Objective

Develop an online booking system for reservations and managing park visitors.

Solution

• Discussed with the park team how their booking process worked and what challenges they faced.
• Designed easy steps for booking and a simple screen for users.
• Built a system for managing reservations that sent automatic confirmations.
• Developed tools for tracking and reporting on bookings.
• Tested the system thoroughly to make sure it was easy to use and reliable.

Outcome

The new booking system simplifies reservations, greatly reduces errors, and makes visitor management much smoother for Makumbiri Game Park, improving the experience for both staff and guests.